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How to write a user testing report

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Within the field of user research, the biggest challenges are often not surrounding the execution of the research itself – but how to share the key insights and findings so that they are taken note of, actioned and the learnings embedded into future processes and decision making.

User testing studies often produce hundreds of data points – the user testing report should distil the data down into the key insights and actionable next steps whilst still being comprehensive enough that the most pertinent user feedback and comments are not lost.

At www.userfountain.com – we produce a number of user testing reports on a weekly basis. We’ve been able to refine the user testing report over time by collaborating with senior UX researchers and collating feedback from our clients.

Every user testing report we produce is unique according to the specific project brief. In this infographic we share the key steps we follow to produce a user testing report that people will actually take note of.

Within the field of user research, the biggest challenges are often not surrounding the execution of the research itself - but how to share the key insights and findings so that they are taken note of, actioned and the learnings embedded into future processes and decision making. User testing studies often produce hundreds of data points - the user testing report should distil the data down into the key insights and actionable next steps whilst still being comprehensive enough that the most pertinent user feedback and comments are not lost. At www.userfountain.com - we produce a number of user testing reports on a weekly basis. We’ve been able to refine the user testing report over time by collaborating with senior UX researchers and collating feedback from our clients. Every user testing report we produce is unique according to the specific project brief. In this infographic we share the key steps we follow to produce a user testing report that people will actually take note of.

Score from the experts at Killer Visual Strategies

Visual Communication - 80%
Design - 85%
Content - 60%
Usability - 70%

74%

Final Grade

This design uses a consistent illustration style to take viewers step by step through the infographic. The icons for each portion of Results help reduce reliance on text, which is kept short throughout as well. It would benefit from an introduction and conclusion to provide a framework around user testing reports and what a viewer should expect to gain/walk away knowing after moving through the infographic. In all, we'd give this a C.

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